Are you a Service Provider or a Reselling Agent?
You see the Telco arena has changed forver, no longer can a back yarder sell Telco services without first being vetted and certified by Australian Communications and Media Authority (ACMA) and the Telecommunications Industry Ombusdsman (TIO). We’re pleased to see these changes.
All Australian Telco Service Provider’s have been scrutinised and vetted by
TIO and ACMA alike, so you can be sure you are working with a knowledgeable and reputable company. The difference between a Service Provider and reseller is the buck stops with the Service provider, whereas the reselling agent is merely a middle man.
The new Telecommunications Consumer protection Code (TCP) demands all Telco provides all new customers with a Critical Information Summary (CIS) which is simple plain english version of pricing, terms and conditions and any other requirements.
Make sure you see the CIS before you sign up.